Organize Conversations Effectively with Smart Labeling

Manage and organize your conversations in a more organized manner by labeling them for future reference. With Salesman's labeling feature, you'll easily categorize, track, and analyze customer interactions.

Try it for free today!

Key Features:

• Create and Customize Your Labels: You only need to create labels once in your Salesman account. Name the label, add a description, and choose a color to differentiate it. That's all you need to do to activate the label and organize better. And yes, you can edit them whenever you want.
• Instantly Label Incoming Conversations: Once you've added labels to your account, you'll be able to see them on the sidebar of the conversation. You can simply select them to label conversations the way you want.
• View an Overview of Your Labels: From the dashboard, you can view and download the Label Report. Just select a specific label to get detailed information about the metrics related to it—conversations, messages, First Response Time, Resolution Time, and more.
• Quick Search and Filtering: Easily find conversations again by searching by label, allowing you to quickly access past interactions with specific customers or on a particular topic.

Benefits:

• Organize and categorize conversations systematically by issue type, priority level, or department.
• Save time when you need to search and reference past conversations.
• Analyze the performance of each type of issue through detailed reports by label.
• Track trends and common issues to improve products and services.
• Easily transfer work between team members with clear categorization information.

Start organizing conversations with Salesman's smart labeling today.