Team Performance Reports – Track Activity with Auto-Updating Dashboards
Date Published
Gain deep insights into your teams – see which teams handle the most conversations, how quickly they resolve issues, and much more.
With Salesman's Team Reports, you can evaluate the performance of each department and make strategic decisions about resource allocation.
Try it free today.
Key Features:
- Clear and actionable data presentation
Salesman calculates and updates your team metrics in the background. View how busy a specific team is, or how quickly they resolve conversations, with easy-to-read bar charts. - Customizable filters to see exactly what matters
Set custom date ranges, group your charts by day/week/month, and enable Working Hours to view and download tailored team performance reports. - Compare performance across teams
Evaluate and benchmark team effectiveness to identify top performers and areas for improvement within your organization. - In-depth metric analysis
Track critical KPIs like conversation volume, first response time, resolution time, and customer satisfaction for each team.
Benefits:
- Identify high-performing teams and learn from their best practices
- Spot capacity or performance issues early and reallocate resources efficiently
- Set realistic KPIs and goals for each team based on historical data
- Foster healthy competition and drive motivation across teams
- Make data-driven decisions about team expansion or training needs
Boost organizational performance with detailed team reporting from Salesman – get started today.