Quick Replies – Turn Agents into Efficiency Experts

Answer frequently asked questions faster and more consistently with pre-saved responses. Salesman helps your team handle repetitive conversations with speed and professionalism — no extra typing required.

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Key Features:

• Fast & Easy Setup
  Save time by creating reusable reply templates. Add as many quick replies as you need, and assign each one a custom shortcut code so you can reference them instantly.
• Use Replies Directly in Conversations
  While typing in the text editor, just type “/” followed by the shortcut of the reply you want to use. Deliver consistent, timely support without the hassle of retyping the same messages.
• Reply Library (New)
  No need to create every reply from scratch. Explore a library of pre-written replies for nearly every customer support scenario — so you can focus more on meaningful conversations.

Benefits:

• Cut response times from minutes to seconds
• Ensure consistent communication across your team
• Minimize typos and misinformation in replies
• Boost agent productivity when handling common questions
• Improve customer experience with fast, professional responses

Level up your customer communication with Quick Replies in Salesman — starting today.