Zalo Official Account Integration – Connect with Vietnamese Customers

Expand your communication channels with Vietnam’s most popular messaging platform. Integrate your Zalo Official Account (OA) with Salesman to engage millions of Zalo users — all from a single unified dashboard.

Try it for free today

Key Features:

• Manage Zalo Messages in Salesman
  Respond to and manage all messages from your Zalo OA directly within the Salesman dashboard — no need to switch between apps.
• Rich Media Support
  Send and receive text, images, attachments, and interactive rich messages through your Zalo Official Account.
• Smart Assignment
  Automatically route incoming Zalo messages to the right team members based on availability and automation rules.
• Full Conversation History
  Access the complete interaction history with each customer on Zalo, enabling your team to offer contextual and personalized support.
• Marketing Tool Integration
  Link your Zalo OA marketing campaigns with your customer support system to track results and engage customers more effectively.

Benefits:

• Reach over 60 million Zalo users in Vietnam
• Improve response speed with centralized message management
• Deliver a seamless experience on your customers’ preferred communication channel
• Build a comprehensive customer database using Zalo interaction data
• Optimize marketing and sales strategies with conversation insights from Zalo

Leverage the power of Zalo OA with Salesman to engage Vietnamese customers more effectively — start today.